Refund Policy

1. All payments are non-refundable;
2. If you have a request for a refund, you can email your request to our customer service. The request will not be entertained if only by oral notice;
3. The company and we will ask you to provide any relevant documentation and solid reasons to process your refund request. If you are unable to provide relevant documents or refuse to cooperate, the company and we have the right to refuse your refund request;
4. All refunds will only be refunded to the payer’s bank account, the company and we will not refund the payer in cash. If the payer does not have a bank account and requests to remit the money to a third party account, the payer must notify the company in writing of the above arrangement. The request will not be entertained if only by oral notice;
5. Any refund inquiries can be directed to our customer service.